Privacy Policy

Depending on how you interact with Suman Autism Center, we may collect the following information:

• Full name
• Mobile/WhatsApp number
• Email address
• Information provided through WhatsApp or other communication channels
• Payment-related information when you make a payment through our payment partner, such as Razorpay
• Information that you voluntarily provide when registering for webinars, programs, consultations, or other services

We only request information that is reasonably necessary for the relevant purpose.

We may use the information you provide to:

• Send webinar registration confirmations and webinar details
• Send important updates and reminders related to our webinars, programs, and services
• Communicate with you regarding your registration or enquiry
• Provide information about our programs and services that you have requested
• Process and confirm payments made through our payment partners
• Respond to your questions, requests, or support enquiries
• Improve our website, landing pages, services, and user experience
• Maintain records necessary for our business and legal requirements

We do not use your information for purposes unrelated to the services or communications described above without appropriate notice or consent where required.

If you make a payment to Suman Autism Center, your payment may be processed through Razorpay or another authorised payment service provider.

Payment information may be collected and processed directly by the payment provider. We do not intentionally store your complete debit card, credit card, banking password, UPI PIN, or other sensitive payment credentials on our own servers.

Payment processing is subject to the applicable privacy policy and terms of the relevant payment provider.

If you provide your WhatsApp number or contact information, we may use it to communicate with you regarding:

• Webinar details and reminders
• Registration confirmations
• Program-related information
• Important updates
• Support and responses to your enquiries

You may request to stop receiving non-essential communications from us at any time.

Our website and landing pages may use cookies, pixels, or similar technologies to understand website activity and improve our advertising and marketing efforts.

We may use the Meta Pixel to measure the effectiveness of our Facebook and Instagram advertising campaigns, understand interactions with our website, and help us reach people who may be interested in our services.

These technologies may collect information such as pages visited, actions taken on the website, browser/device information, and other technical information.

You can manage or restrict cookies through your browser settings. Some website functionality may be affected if certain cookies or tracking technologies are disabled.

We respect your personal information and do not sell your personal information to third parties.

Your information may be accessed by authorised members of the Suman Autism Center team when necessary to provide services, respond to enquiries, manage registrations, communicate with you, or administer our programs.

We may also share limited information with trusted service providers when necessary to operate our business, such as:

• Payment processing providers such as Razorpay
• Communication or messaging service providers
• Website, hosting, analytics, or technical service providers
• Advertising platforms such as Meta, where applicable

Such providers may process information only as necessary to provide their respective services and in accordance with their applicable terms and policies.

We take reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal and operational requirements.

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information where applicable
• Withdraw consent for certain communications
• Opt out of non-essential promotional communications
• Raise questions or concerns about how your information is being handled

To make a privacy-related request, please contact us using the email address provided below.

Our services may involve information relating to children when parents or guardians voluntarily provide such information for the purpose of seeking educational, developmental, or support-related information.

We encourage parents or legal guardians to provide information on behalf of children and to avoid submitting unnecessary personal information.

Suman Autism Center does not knowingly seek to collect unnecessary personal information directly from children.

Our website or communications may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those services before providing them with your information.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy, want to request access or correction of your information, or have any privacy-related concerns, please contact:

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.